
To achieve your goals you need time to work on them…this is where my virtual assistant services come in. You hand over the tasks that you find time-consuming or overwhelming. I complete them quietly and efficiently. Make your life easier with a well organised digital environment (email, social media, documents, website and computer) where you can thrive and focus on the bigger picture.


Hiring a virtual assistant doesn’t just buy you more time, it is the key to reaching your potential. Purchase ad-hoc hours or a package.

My Services
Ad-hoc Admin Tasks
£30/hr
- 5 day turnaround time
- Typing, proofreading, formatting
- Organising computer files & emails
Email Inbox Management
from £240/month
- Check emails twice per day
- Respond, flag or delete as appropriate
- Organise inbox & manage subscriptions
Inbox Detox
£180/inbox
- Organise up to 2,500 emails into folders
- Unsubscribe from unnecessary emails
- Delete unwanted emails
Word & Excel Support
£30/hr
- Create document templates
- Correct formatting errors
- Provide tutorials on specific tasks
3 Hours per week
£390/month
- Support for 3 hours per week
- 3 day turnaround
- Research, documents, phone calls
Updating WordPress
from £60
- Updating info on website
- Updating plugins or images
- Correcting errors
Virtual Assistant / VA FAQs
Why do I need VA?
To free up your own time! Get rid of that backlog of uncompleted tasks you don’t know how to handle. Organise emails, social media, documents. To share the load with you where possible.
Why Lucy Swain and not the other VA I’ve seen?
Only you can answer that, if you choose me we will have similar qualities that you think will work for your business. If you choose the other VA that’s the way it is meant to be! I’ve got tons of admin experience, I understand people and computers. I’m an expert at Word and Excel so if you’ve got a document that chucks strange formatting errors that you’ve given up trying to fix then send it over.
How do I calculate the hours I will need you for?
This is something that we will hone over time but let me know what you need doing and I will work out how long I think it will take, after a couple of weeks we can revisit and calculate set hours going forwards, or we can just do ad-hoc and I will invoice upfront for the hours required.
Are you insured/legal/competent?
I am registered with the Information Commissioners Office. I am fully insured too for your peace of mind. I have undertaken virtual assistant and social media marketing training. I will continue to do any course I think are relevant. Much of my working life has been in offices or using technology and I am used to several different software applications including Microsoft, Adobe and Sage. I am proactive, super organised and everything I do for you is fully confidential. I have a degree and am working towards an MA too.
Why would I choose you over an employee?
Hiring a VA is much cheaper than having someone on your payroll permanently. Take a look at this calculation by Catherine Gladwyn who has done the calculations to give you an idea what it would cost you to have someone full time vs hiring a VA: https://catherinegladwyn.co.uk/verify/