
I help busy service-based business owners stop drowning in overwhelming emails and admin.
Behind the scenes of a successful business is often one person struggling to hold it all together. I provide discreet, high-level virtual support to ease the pressure from your daily workload, restoring clarity and bringing calm to your space. Trust in me and your life will be easier.
With care and efficiency I manage the time-consuming tasks that demand your attention including administration, organisation and ongoing business support. The result is a smoother working day with fewer distractions and the freedom to focus on growth, strategy and the crucial elements of your business!
If you are seeking calm and reliable support that fits seamlessly around your business, I invite you to book a discovery call to explore how we can create space and balance in your working life…
The details you no longer need to think about

Managing inboxes and priorities
Supporting client journeys
Diary management
Maintaining documents and records
Handling day-to-day admin
Virtual Assistant / VA FAQs
Why do I need VA?
Because bringing me on board will enable you the headspace to focus on growing your business. Get rid of that backlog of uncompleted tasks you don’t know how to handle – overflowing inboxes, chaotic diaries and messy computer files all make you feel so much more under pressure than you need to.
Why Lucy Swain and not the other VA I’ve seen?
Because I bring the calm efficiency you need. Book a discovery call and we can see if we click and will work well together!
How do I calculate the hours I will need you for?
You tell me where you need help and I will show you the packages that will work best for you, or I will create a bespoke package tailored to your specific requirements.
Are you insured/legal/competent?
I am registered with the Information Commissioners Office. I am fully insured too for your peace of mind. I have undertaken virtual assistant and social media marketing training. I will continue to do any course I think are relevant. Much of my working life has been in offices or using technology and I am used to several different software applications including Microsoft, Adobe, Canva, Xero and Sage. I am proactive, super organised and everything I do for you is fully confidential. I have a BSc (Hons) and am working towards an MA too.
Why would I choose you over an employee?
Hiring a VA is much cheaper than having someone on your payroll permanently. Take a look at this calculation by Catherine Gladwyn who has done the calculations to give you an idea what it would cost you to have someone full-time vs hiring a VA: https://catherinegladwyn.co.uk/verify/